Jun 4, 2025

Federal Telemarketing Fraud

Understanding Telemarketing Laws and Consumer Protection

Overview of Telemarketing Regulations

Telemarketing is regulated at both the federal and state levels in the United States. These regulations are designed to protect consumers from deceptive, abusive, or unwanted sales practices. Telemarketers must comply with a variety of rules regarding when and how they can contact consumers, as well as requirements for honoring do-not-call requests.

What is the federal law for telemarketers?

The primary federal law governing telemarketing is the Telephone Consumer Protection Act (TCPA), which restricts telemarketing calls, the use of prerecorded voice messages, and the use of automatic dialing systems. In addition, the Telemarketing Sales Rule (TSR), enforced by the Federal Trade Commission (FTC), sets additional standards for telemarketers, including prohibitions on misrepresentations and requirements for disclosures during sales calls.

Federal Agencies Involved in Telemarketing Oversight

Which federal organizations oversee telemarketing?

The Federal Trade Commission (FTC) and the Federal Communications Commission (FCC) are the primary federal agencies responsible for enforcing telemarketing laws. The FTC enforces the Telemarketing Sales Rule, while the FCC enforces the Telephone Consumer Protection Act. Both agencies work to protect consumers from fraudulent and abusive telemarketing practices.

What is the federal agency for consumer fraud?

The Federal Trade Commission (FTC) is the main federal agency responsible for protecting consumers from fraud, including telemarketing fraud. The FTC investigates complaints, enforces consumer protection laws, and provides resources to help consumers recognize and avoid scams.

Reporting Telemarketing Fraud

How to report telemarketing fraud?

If you believe you have been targeted by telemarketing fraud, you can file a complaint with the Federal Trade Commission (FTC) through their website or by calling their consumer helpline. You may also report suspicious telemarketing activity to your state attorney general’s office or the Federal Communications Commission (FCC).

Federal Telemarketing Fraud