Getting that letter in the mail accusing you of SNAP trafficking can be terrifying. I know, because it happened to me. As the owner of a small convenience store in a low-income neighborhood, I rely on customers using SNAP benefits to stay in business. So when I got a letter from the USDA saying they were permanently disqualifying me from accepting SNAP due to “trafficking,” I was scared I would lose everything.
Trafficking sounds bad, right? Like I was doing something illegal? Well let me tell you, I had no idea what trafficking even meant! I thought it had something to do with drugs or smuggling people. Come to find out, trafficking is when you exchange SNAP benefits for cash instead of food. But I swear, I never did that! I run an honest business.
The letter said there were “unusual patterns” in my EBT transactions that made them suspect trafficking. But how could I fight that? They didn’t give me any details, just said I was permanently disqualified, effective immediately. I only had 10 days to request an appeal and administrative review, or that decision would be final. Needless to say, I requested that appeal right away!
While waiting for my hearing, I did a lot of research to try to understand what happened. Here’s what I learned about SNAP trafficking that I wish I’d known before:
SNAP trafficking happens when someone exchanges SNAP benefits for cash instead of food[1]. This is illegal. There are two main types of SNAP trafficking[2]:
Trafficking defrauds the SNAP program and takes away benefits meant to help feed families in need. Offenders can face stiff penalties[3].
If found guilty of SNAP trafficking, the penalties can be severe[4]:
Yikes! No wonder I was freaking out about the trafficking charge. This could completely ruin me.
The USDA uses data analytics to try to identify suspicious patterns in EBT transactions that may indicate trafficking[5]. Some things they look for include[6]:
However, innocent mistakes can sometimes create “false positives” that appear like trafficking. For example, I learned that entering the wrong product codes when ringing up SNAP purchases can flag your store. But it doesn’t mean you actually trafficked!
To avoid accidentally getting flagged for trafficking, retailers should:
It’s also smart to have a good EBT point-of-sale system that ensures you ring up all items properly. And be very careful about manually entering SNAP transactions or using voice authorizations over the phone. These practices can raise red flags.
When I finally had my administrative review hearing, I was able to present evidence showing the “trafficking” was just innocent mistakes. For example, we had some new cashiers who didn’t fully understand EBT payment procedures. And our point-of-sale system had Here is a 3000 word article in HTML format about being charged with SNAP trafficking and potentially losing your store:
Getting that letter in the mail accusing you of SNAP trafficking can be terrifying. I know, because it happened to me. As the owner of a small convenience store in a low-income neighborhood, I rely on customers using their SNAP benefits. When the charge letter arrived from the USDA alleging “trafficking” at my store, I was scared I might lose my business forever.
But take a deep breath – having a trafficking charge does not automatically mean you’ll be disqualified from SNAP. There are steps you can take to fight the allegations and keep your store. I learned a lot going through this process, and I want to share my story to help other retailers in this situation understand what to expect and know your rights.
First, trafficking does not necessarily mean you were intentionally committing fraud. The USDA defines SNAP trafficking as exchanging SNAP benefits for cash. But this can happen in ways you or your employees don’t realize:
Sometimes trafficking happens without the retailer’s knowledge. But as the store owner, you are responsible for the actions of your employees. Make sure you train staff on SNAP rules and monitor transactions closely.
If the USDA determines trafficking occurred in your store, you will likely face permanent disqualification from SNAP.
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