The Questions That Separate the Competent From the Convincing
Every MCA debt settlement company sounds competent on the first call. The language is confident, the promises are specific, and the urgency matches your own. This is by design. The first call is a sales conversation, and the person on the other end of the line has conducted hundreds of them. Your task is not to be reassured. Your task is to ask seven questions that a legitimate company can answer without hesitation and a fraudulent one cannot answer at all.
Who Are Your Attorneys, and Where Are They Licensed?
The first question is jurisdictional. MCA agreements are governed by state law, and the most consequential disputes play out in New York courts, where most MCA contracts designate jurisdiction. If the company’s attorneys are not licensed in New York (or in the state whose law governs your agreement), their ability to file motions, challenge confessions of judgment, or appear in court on your behalf is nonexistent. A company that employs negotiators but not attorneys is a company that cannot litigate if the negotiation fails. Ask for names. Ask for bar numbers. Verify them on the state bar’s website before signing anything.
What Is Your Fee Structure, and When Do I Pay?
The second question is financial. The answer should be specific, in writing, and connected to results. Legitimate structures include a percentage of debt reduced (paid after the reduction is achieved), a flat fee for a defined scope of work, or a monthly retainer with a clear description of what the retainer covers. Structures that should raise concern include a large upfront fee with no refund provision, fees that are calculated as a percentage of the total debt (not the reduction), and any arrangement where the bulk of the payment is due before the company has contacted a single funder.
What Happens If the Funder Files on the Confession of Judgment?
The third question tests competence. If the company’s representative cannot explain what a confession of judgment is, how it is enforced under CPLR Section 3218, and what steps the company will take if one is filed against you, the company is not equipped to handle your case. A COJ filing can freeze your bank accounts within days. The company’s response to that filing is the difference between a temporary disruption and a cascading financial crisis. If the answer to this question is vague, general, or deferred to a later conversation, you are speaking with the wrong company.